Free delivery to Zone 1 for order with top up item more than RM150, system will auto waive the delivery fee & expand more delivery service location at Zone 2 Check it now!
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Terms & Conditions of Delivery Service / Pick Up / Coverage Area:

Kindori Samurai Icon

  • Start 01/10/2017 our frozen truck transporter Ta Q Bin no more provide frozen delivery to Ipoh, Melaka & Seremban area, sorry for any inconvenience caused.
  • Zone 2 coverage more area for Outskirt Selangor & North Negeri Sembilan, pls check below your coverage area.
  • Order is recommended to place minimum 3 or more days in advance prior to delivery / pick up. If any order request less than 1 to 2 days, we will try our best fulfill your order with this link https://www.kindori.com.my/collections/delivery-surprises-deal for stock available.
  •  The flavour of our products listed are subject to availability. If a chosen flavour is not available, we will replace with a different flavour depends on your preference (will verify before delivery). Kindori reserves the rights to reject last minute order (i.e. order & pick up/ delivery at the same day). or you also can direct walk in our Center Kitchen F&N Business Park Metro Pudu & Pavilion Outlet 6th Floor Tokyo Street to purchase any stock available.

  • We are using 3rd party transporter to provide the delivery service, you may order as many products as possible (under same delivery destination), we will still charged flat rate of delivery fees provided it is under same destination.

  • Kindori strongly advises customer to self pick up the products at Kindori Pavilion outlet or Kindori Center Kitchen if your area is not under the delivery coverage:
    1. Center Kitchen Self Pickup 1 with Anti-wet Paper Cake Box & dry ice, keep cooling within one hours (Centre Kitchen at 56-2, Jalan Metro Pudu 2, Fraser Business Park, KL) (Office Hour: 9am to 6pm except Sun & Public Holiday), No Handling Charge.
    2. Pavilion Outlet Self Pickup 2 with Anti-wet Paper Cake Box & dry ice, keep cooling within one hours (Pavilion KL, Lot P6.14.00, Level 6 Tokyo Street) (Office Hour: 10am to 10pm), No Handling Charge.
    3. Center Kitchen Self Pickup 1 with Cooler Box & Dry Ice, keep cooling within 3 hours (Centre Kitchen at 56-2, Jalan Metro Pudu 2, Fraser Business Park, KL) (Office Hour: 9am to 6pm except Sun & public Holiday), Cooler Box charge RM8.00.

    4. Pavilion Outlet Self Pickup 2 with Cooler Box & Dry Ice, keep cooling within 3 hours (Pavilion KL, Lot P6.14.00, Level 6 Tokyo Street) (Office Hour: 10am to 10pm), Cooler Box charge RM8.00. 

  • We are also provide same day delivery service within Zone 1: Klang Valley, our transporter delivery charge is RM38.00 per location for same day delivery service, daily cut off time: 3pm, pls call in 03-28567216 or what's app 0122182888 double check delivery service & stock available before proceed to online order, service available Monday to Saturday only, not available Public Holiday & Sunday.

  • Currently Kindori offers advance booking delivery service to Kuala Lumpur, Selangor, North Negeri Sembilan, Penang and Johor Bahru region.
  • For delivery service inquiry, any event, party or function pls arrange delivery one day early, avoid our transporter any delay issue, thx!
  • Service available for Zone 1 only: any order delivery to Shopping Mall, Restaurant, Karaoke, School or Kindergarten, pls provide Signboard Name, full address, Person in Charge with Contact Number & inform them early during receive ice cream cake, pls storage at below -12⁰c freezer asap, take note!
  • Gifting delivery that are made without the consent of the receiver(pls mention at remark column):
    • Billing address is the address of the sender while the Shipping address is the address of the receiver. 
    • In order to maximize the smoothness in delivery, please include the contact number of the sender and the receiver in the respective Billing and Shipping address.  
    • We are not responsible for any reject and/or delay in delivery (the receiver might not be available at the time and date selected by the buyer).

Kindori Ninja IconDelivery Timezone(For 3 Days In Advance Booking)

  • Zone 1 for KL & Center Selangor
         Delivery time for Zone 1 are:
    • Monday - Friday, with 2 delivery service times zones: 10:00am - 2:00pm & 2:00pm - 6:00pm to choose from. 
    • Saturday, Sunday, Public Holiday & Public Holiday Eve delivery service 1 time zone only: 10:00am-6:00pm. (not allow fix the actual time, we will try our best fulfill your requirement)

  • Zone 2 for Outskirt Selangor & North Negeri Sembilan
         Delivery time for Zone 2 are:
    • Monday to Sunday, Public Holiday & Public Holiday Eve delivery service 1 time zone only: 10:00am-6:00pm. (not allow fix the actual time, we will try our best fulfill your requirement)

  • Zone 3 for Penang & JB
         Our KL frozen truck transporter will pickup your order early one day & delivery to you by next day, pickup available Monday to Thursday only, Friday, Saturday, Sunday & Public Holiday not pickup service. Delivery time for Zones 2 & 3 are:
    • Tuesday - Friday only, with 1 delivery time zones 9:00am - 3:00pm
    • NO delivery service during Monday, Saturday, Sunday & Public Holiday.

Kindori Sumo IconDelivery Charges and Area Coverage

  • Zone 1 KL & Center Selangor: RM20.00 flat rate per order with Anti-wet Cake Box: (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C)
  • Zone 1 KL & Center Selangor: RM28.00 flat rate per order with Cooler Box: (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone)
    • Areas under coverage include Kuala Lumpur, Jln Klang Lama, Kuchai Lama, Tmn Desa, Sri Petaling, Sg Besi, Bukit Bintang, Gombak, Keramat, Pandan, Ampang, Cheras, Batu 9 Cheras, Bandar Cheras Mahkota, Kajang, Seri Kembangan, Setapak, Wangsamaju, Setiawangsa, Kepong, Batu Caves, Selayang, Bukit Jalil, Petaling Jaya, Bandar Sunway, Dataran Mentari, Subang Jaya, Putra Height, Bandar Sungai Long, USJ, Kelana Jaya, Puchong, Balakong, Pantai Baru, Batu 9, Bukit Sentosa Bukit Rimau, Kota Kemuning, Kemuning Utama, Bukit Jelutong, Glenmarie, Setia Alam, Ara Damansara, Damansara, Bdr Sri Damansara, Damansara Utama, Mutiara Damansara, Bangsar, Kota Damansara, Bandar Utama, TTDI, Mont Kiara, Putrajaya, Cyberjaya, Shaha Alam, TMN Bukit Saga, Kg Baru Subang, Klang, Pelabuhan Klang, Bangi, Bandar Baru Bangi, Sungai Buluh, Subang Airport, Seri Kembangan & Serdang. 

  • Zone 2 Outskirts Selangor: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone).
    • Delivery Monday to Sunday, if poscode not available but your location is under delivery service coverage area, pls try to key in nearby poscode for available to proceed, thanks!
    • Areas under coverage include Bandar Bukit Mahkota, Rawang, Bukit Beruntung, Batang Kali, Ulu Yam, Bukit Sentosa, Serendah, Sungai Buaya, Kundang,Tasik Puteri, Kuang, Semenyih, Lenggeng, Berangang, Bandar Saujana Putra, Teluk Panglima Garang, Taman Jaya Utama, Bandar Puncak Alam, Jenjarom, Banting, Pulau Indah, Pulau Carey, Kapar, Hulu Langat, Morib, Bagan Lalang, Sungai Pelek, Tanjung Sepat, KLIA, Sepang, Banting, Si Jangkang & Dengkil.
       
  • Zone 2 North Negeri Sembilan: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone).
    • Delivery Monday to Sunday, if poscode not available but your location is under delivery service coverage area, pls try to key in nearby poscode for available to proceed, thanks!
    • Areas under coverage include Broga, Mantin, Pajam, Berangang, Bandar Baru Enstek, Nilai, Nilai 3, bandar Baru Nilai, Taman Perwira, Bandar Baru Salak Tinggi, Kota Warisan, Nilai Impian & Kota Serimas

  • Zone 3 Johor Bahru: RM28.00 flat rate per order with Cooler Box. (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone
    • Delivery Tuesday to Friday only
    • Areas under coverage include Nusajaya, Johor Bahru, Tmn Pulai Emas, Gelang Patah, Ulu Choh, Parit Mislam, Kg Melayu Majidi, Kempas, Bandar Baru Uda, Skudai, Tmn Tampoi Indah, Tmn Kempas, Kempas Lama, Pusat Bdr Tampoi, Senai, Damai Jaya, Pasir Gudang, Masai, Ulu Tiram, Tmn Desa Jaya, Kota Raya, Damai Jaya & Larkin. This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579 /JB: 07-3514245 / 07-3514248.

  • Kindori Geisha IconZone 3 Penang: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone). 
    • Delivery Tuesday to Friday only
    • Areas under coverage include Georgetown, Balik Pulau, Batu Ferringhi, Tanjung Bungah, Persiaran Gurney, Gelugor, Butterworth, Bayan Lepas, Bagan Jermal, Kepala Batas, Nibong Tebal, Permatang Pauh, Prai, Seberang Jaya, Bukit Mertajam, Sg Jawi, Sg Bakap.  This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579 / PENANG: 04-6441286 


  • Payment can be made by Direct Debit, Credit Card or Online Banking Transfer method by selecting eGHL Payment Gateway (a secure internet payment method with no additional charges being imposed) during checkout.


  • In case that the above mentioned payment methods didn't work properly, you may also direct cash bank in your payment to Kindori Maybank account 5144 0400 3205, then email/ fax the bank in slip to kindori.malaysia@gmail.com/ 03-92239975 to confirm the order.
  • No refund of payment once order has been successfully made in this website.
  • No changes of order/ flavour after payment being made, unless there is notified by Kindori due to shortage of particular flavour.
  • Kindori will not responsible or refund an order for ice cream product that melts or deteriorates  as a result of no one being able to sign & accept for the delivery.
  • To ensure that the product remains frozen, we encourage you to place the product in the freezer immediately upon arrival. Kindori will not responsible & refund an order of ice cream products that melts as a result of improper storage after delivery.