Free delivery to Zone 1 for order more than RM150
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Terms & Conditions of Delivery Service / Pick Up:

Kindori Samurai Icon

  • Order is recommended to place minimum 3 or more days in advance prior to delivery / pick up. The flavour of our products listed are subject to availability. If a chosen flavour is not available, we will replace with a different flavour depends on your preference (will verify before delivery). Kindori reserves the rights to reject last minute order (i.e. order & pick up/ delivery at the same day). or you also can direct walk in our Center Kitchen F&N Business Park Metro Pudu & Pavilion Outlet 6th Floor Tokyo Street to purchase any stock available.

  • We are using 3rd party transporter to provide the delivery service, you may order as many products as possible (under same delivery destination), we will still charged flat rate of delivery fees provided it is under same destination.

  • Kindori strongly advises customer to self pick up the products at Kindori Pavilion outlet or Kindori Center Kitchen if your area is not under the delivery coverage:
    1. Center Kitchen Self Pickup 1 with Anti-wet Paper Cake Box & dry ice, keep cooling within one hours (Centre Kitchen at 56-2, Jalan Metro Pudu 2, Fraser Business Park, KL) (Office Hour: 9am to 6pm except Sun), No Handling Charge.
    2. Pavilion Outlet Self Pickup 2 with Anti-wet Paper Cake Box & dry ice, keep cooling within one hours (Pavilion KL, Lot P6.14.00, Level 6 Tokyo Street) (Office Hour: 10am to 10pm), No Handling Charge.
    3. Center Kitchen Self Pickup 1 with Cooler Box & Dry Ice, keep cooling within 3 hours (Centre Kitchen at 56-2, Jalan Metro Pudu 2, Fraser Business Park, KL) (Office Hour: 9am to 6pm except Sun), Cooler Box charge RM8.00.

    4. Pavilion Outlet Self Pickup 2 with Cooler Box & Dry Ice, keep cooling within 3 hours (Pavilion KL, Lot P6.14.00, Level 6 Tokyo Street) (Office Hour: 10am to 10pm), Cooler Box charge RM8.00. 

  • Currently Kindori offers delivery service to Kuala Lumpur, Center Selangor,  Seremban, Melaka, Penang, Johor Bahru and Ipoh region.
  • For delivery service inquiry, any event, party or function pls arrange delivery one day early, avoid our transporter any delay issue, thx!
  • Service available for Zone 1 only: any order delivery to Shopping Mall, Restaurant, Karaoke, School or Kindergarten, pls provide Signboard Name, full address, Person in Charge with Contact Number & inform them early during receive ice cream cake, pls storage at below -12⁰c freezer asap, take note!
  • Gifting delivery that are made without the consent of the receiver:
    • Billing address is the address of the sender while the Shipping address is the address of the receiver. 
    • In order to maximize the smoothness in delivery, please include the contact number of the sender and the receiver in the respective Billing and Shipping address.  
    • We are not responsible for any reject and/or delay in delivery (the receiver might not be available at the time and date selected by the buyer).

Kindori Ninja IconDelivery Timezone

  • Zone 1 for KL & Center Selangor
         Our KL frozen truck transporter will pickup your order early one day & delivery to you by next day, pickup available at Monday to Saturday only, Sunday & Public Holiday not pickup service, Monday delivery order, our transporter will arrange pickup at Saturday. Delivery time for Zone 1 are:
    • Monday - Friday, with 2 delivery service times zones: 10:00am - 2:00pm & 2:00pm - 6:00pm to choose from. 
    • Saturday, Sunday, Public Holiday & Public Holiday Eve delivery service 1 time zone only: 10:00am-6:00pm. (not allow fix the actual time, we will try our best fulfill your requirement)

  • Zone 2 & 3 for Outskirt Selangor, Seremban, Penang, Ipoh, Melaka & JB
         Our KL frozen truck transporter will pickup your order early one day & delivery to you by next day, pickup available Monday to Thursday only, Friday, Saturday, Sunday & Public Holiday not pickup service. Delivery time for Zones 2 & 3 are:
    • Tuesday - Friday only, with 1 delivery time zones 9:00am - 3:00pm
    • NO delivery service during Monday, Saturday, Sunday & Public Holiday.

Kindori Sumo IconDelivery Charges and Area Coverage

  • Zone 1 KL & Center Selangor: RM20.00 flat rate per order with Anti-wet Cake Box: (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C)
  • Zone 1 KL & Center Selangor: RM28.00 flat rate per order with Cooler Box: (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone)
    • Areas under coverage include Kuala Lumpur, Jln Klang Lama, Kuchai Lama, Tmn Desa, Sri Petaling, Sg Besi, Bukit Bintang, Gombak, Keramat, Pandan, Ampang, Cheras, Batu 9 Cheras, Bandar Cheras Mahkota, Kajang, Seri Kembangan, Setapak, Wangsamaju, Setiawangsa, Kepong, Batu Caves, Selayang, Bukit Jalil, Petaling Jaya, Bandar Sunway, Dataran Mentari, Subang Jaya, Putra Height, Bandar Sungai Long, USJ, Kelana Jaya, Puchong, Balakong, Pantai Baru, Batu 9, Bukit Sentosa Bukit Rimau, Kota Kemuning, Kemuning Utama, Bukit Jelutong, Glenmarie, Setia Alam, Ara Damansara, Damansara, Bdr Sri Damansara, Damansara Utama, Mutiara Damansara, Bangsar, Kota Damansara, Bandar Utama, TTDI, Mont Kiara, Putrajaya, Cyberjaya, Shaha Alam, TMN Bukit Saga, Kg Baru Subang, Klang, Pelabuhan Klang, Bangi, Bandar Baru Bangi, Sungai Buluh, Subang Airport, Seri Kembangan & Serdang. This zone our frozen truck transporter Weedoo 0147576930/ 01116347705. 

  • Zone 2 Outskirts Selangor: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone).
    • Delivery Tuesday to Friday only
    • Areas under coverage include Semenyih, Bandar Saujana Putra, Teluk Panglima Garang, Bandar Puncak Alam, Jenjarom, Banting, Pulau Indah, Pulau Carey, Kapar, Hulu Langat, Morib, Tanjung Sepat, Banting & Dengkil. This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579.
       
  • Zone 3 Johor Bahru: RM28.00 flat rate per order with Cooler Box. (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone
    • Delivery Tuesday to Friday only
    • Areas under coverage include Nusajaya, Johor Bahru, Kulai, Tmn Pulai Emas, Gelang Patah, Ulu Choh, Parit Mislam, Kg Melayu Majidi, Kempas, Bandar Baru Uda, Skudai, Tmn Tampoi Indah, Tmn Kempas, Kempas Lama, Pusat Bdr Tampoi, Senai, Damai Jaya, Pasir Gudang, Masai, Ulu Tiram, Tmn Desa Jaya, Kota Raya, Damai Jaya & Larkin. This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579 /JB: 07-3514245 / 07-3514248.

  • Kindori Geisha IconZone 3 Penang: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone). 
    • Delivery Tuesday to Friday only
    • Areas under coverage include Georgetown, Balik Pulau, Batu Ferringhi, Tanjung Bungah, Persiaran Gurney, Gelugor, Butterworth, Bayan Lepas, Bagan Jermal, Kepala Batas, Nibong Tebal, Permatang Pauh, Prai, Seberang Jaya, Bukit Mertajam, Sg Jawi, Sg Bakap.  This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579 / PENANG: 04-6441286 

  • Zone 3 Ipoh: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone). 
    • Delivery Tuesday to Friday only
    • Areas under coverage include Bandar Ipoh, Jalan Kuala Kangsar, Jelapang, Silibin, Falim, Jalan Kampar, Jalan Jubilee, Jalan Raja Dihilir, Greentown, DYMM Sultan Perak, YAB Menteri Besar Perak, Setiausaha Kerajaan Negeri, Biro Bantuan Guaman, Biro Pengaduan Awam, Mahkamah Tinggi, Jalan Lapangan Terbang, Pasir Pinji, Jalan Sultan Idris Shah, Jalan Bendahara, Taman Perpaduan, Sunway City, IGB, Simpang Pulai, Gunung Rapat, Ipoh Garden, Menglembu, Pengkalan, Changkat Legong, Gopeng,Tronoh, Chemor, Ulu Kinta, Kampung Kepayang, Bota, Bandar Seri Iskandar, Selama & Pasir Puteh Pinji. This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579 / Ipoh: 05-2490166
       
  • Zone 3 Melaka: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone). 
    • Delivery Tuesday to Friday only
    • include Kota(N.S.), Melaka Town, Ayer Keroh, Durian Tunggal, Kem Trendak, Sungai Udang, Tanjung Kling, Jasin, Asahan, Bemban, Merlimau, Sungai Rambai, Selandar, Alor Gajah, Lubok China, Kuala Sungai Baru, Masjid Tanah, .This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579.

  • Zone 3 Seremban: RM28.00 flat rate per order with Cooler Box (upon receiving the ordered item/s, please inspect the ice cream cake condition then store the cake/s in the freezer - best if under -12°C. Take note:our frozen truck transporter pickup your order early one day & delivery to you by next day, after overnight one day dry ice will gone). 
    • Delivery Tuesday to Friday only
    • include Seremban, Seremban 2, Ampangan Paroi, Senawang, Rasah, Rahang, Mambau,  Taman Tengku Jaafar, Labu, Bandar Baru Enstek, Taman Perwira, Nilai, Mantin & Broga. This zone our frozen truck transporter Ta Q Bin  HQ: 03-80226579 / Seremban Branch: 06-6311830, 06-6311918.


  • Payment can be made by Direct Debit, Credit Card or Online Banking Transfer method by selecting eGHL Payment Gateway (a secure internet payment method with no additional charges being imposed) during checkout.


  • In case that the above mentioned payment methods didn't work properly, you may also direct cash bank in your payment to Kindori Maybank account 5144 0400 3205, then email/ fax the bank in slip to kindori.malaysia@gmail.com/ 03-92239975 to confirm the order.
  • No refund of payment once order has been successfully made in this website.
  • No changes of order/ flavour after payment being made, unless there is notified by Kindori due to shortage of particular flavour.
  • Kindori will not responsible or refund an order for ice cream product that melts or deteriorates  as a result of no one being able to sign & accept for the delivery.
  • To ensure that the product remains frozen, we encourage you to place the product in the freezer immediately upon arrival. Kindori will not responsible & refund an order of ice cream products that melts as a result of improper storage after delivery.